Current Residents | Walnut Terrace


Paypal Payments - Please Read


Walnut Terrace is pleased to provide our residents the opportunity to pay their rent online using a debit or credit card through PayPal. Please read the information below carefully prior to using the online payment service.

NOTICE TO RESIDENTS USING THE ONLINE PAYMENT SERVICE

Online rental payment is provided as a courtesy to our residents and all payments are subject to a $20.00 convenience fee. The convenience fee is not a one time fee. Rather, each time a resident makes a payment through the online service, the nonrefundable $20.00 online payment fee must be included in the amount remitted. Failure to remit the $20.00 online payment fee shall constitute a partial payment, and the entire transaction will be rejected. Further, your rental payment will be considered late if you make an online payment after the 5th business day of the month and fail to include the convenience fee.

No resident is obligated to use this online service. As stated above, the service is provided as a courtesy to those residents who prefer the ease of remitting payment through the internet and PayPal.

A PayPal account is not required to make a debit/credit card payment. Please note that after your payment is made, you will receive a payment confirmation page. We advise you to print this page for your records. If your payment is not accepted, you will receive notification via email. Please ensure that you use a valid email address and check it periodically.

Reminders: Rent is due on the 1st of the month and is considered late after the 5th business day of the month. Partial payments will not be accepted. If you are unsure of the amount you currently owe, please contact our Management Office at 919-508-1237. You must include the $20.00 convenience fee to your online rental payment. This $20.00 fee is required each time the online payment service is used. Your payment will be considered partial and thus not accepted if the convenience fee is not added to your payment.

Address (Ex: 1256 McCauley St)

If a payment has been made via PayPal and a refund is due, please contact the Property Manager directly instead of filing a dispute or requesting a chargeback through PayPal. It can take up to 30 days to obtain a refund when a dispute or chargeback is filed through PayPal. When the Property Manager is contacted directly, a refund can usually be obtained within five business days.

Walnut Terrace - Phone: 919.508.1237